My Life in Customer Service: Stories of Death Threats, Stolen Urine, and Perverts
Title : My Life in Customer Service: Stories of Death Threats, Stolen Urine, and Perverts
ISBN : B01B41CRUY
Author : Austin Bell

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While working at a call center, a man threatened to set me on fire. In that same call center a few months later, a woman called me up and advised me that someone had stolen her urine. In my fifteen years of working customer service, I’ve survived verbal abuse, death threats, and an incident regarding an angry customer and fecal matter. This book chronicles the hilarious, outrageous, and disturbing career I’ve had in customer service spanning more than a decade.